Skip to main content

Home
Knowledge base
Submit a ticket

Login
English
English Chinese Chinese (Traditional)

Home
Knowledge base
Vistra portal FAQs

Recent Searches

Popular Articles

Articles

Topics

Tickets

Sorry! nothing found for

Vistra portal FAQs (7)

Getting Started (3)

How to login Vistra portal?
What should I do if I forget my password?
How to Clear Cache and Cookies?

What kind of documents can I download from Vistra portal?
How many years of documents can I download from Vistra portal?
For Basic subscription, will the documents outside 3 years range be automatically deleted every year?
Can I upload my own documents to Vistra portal?

Service Request (5)

What are service requests?
What kind of service requests can I submit?
Will my records be processed automatically after submitting a service request?
Can I still submit offline queries or requests?
Can I still email the CS team instead of using the message bar for communications?

How frequently is the data refreshed on Vistra portal?
What is the source of the data on Vistra portal?
Can we see historical data / records on Vistra portal?

Can we have different user permissions for our companies?
Who in Vistra can see and act on my Service Requests?
Are we able to access the data / records for companies that are incorporated or managed in multiple jurisdictions?

Is there a mobile app for Vistra portal?
What kind of security protocols do you have for Vistra portal?

Subscription (2)

How many users and companies can I have on Vistra portal and how much will I be charged ?
Will all Vistra clients be onboarded to Vistra portal?