IPO Portal (HK) Security Protocols

Modified on Sun, 27 Jul at 12:35 PM

Overview 

At IPO Portal (HK), we are dedicated to building trust through robust security, privacy, and reliability in our IPO application platform. Our Trust Center is designed to provide complete transparency into how we protect your data and ensure seamless, secure operations for users of this portal. By adhering to industry-leading standards, implementing stringent security protocols, and maintaining clear data governance policies, IPO Portal (HK) empowers users to submit application confidently. The Trust Center outlines our commitment to safeguarding your information, ensuring compliance, and fostering a trusted environment for users of this portal.


TABLE OF CONTENTS


Security Certifications at IPO Portal (HK) 

At IPO Portal (HK), we prioritize the security, integrity, and compliance of your data.

Our Certifications 

The infrastructure and data centre services of IPO Portal (HK) is covered under ISO/IEC 27001. This certification is renewed continuously. 

The most recent certification was issued in 2023. 

 

What is the Encryption Method? 

Data Encryption at IPO Portal (HK) 

At IPO Portal (HK), safeguarding your data is a top priority. Our platform employs robust encryption method to protect information in transit – ensuring your data remains secure throughout.

Encryption in Transit 

To protect data in motion, our web application uses HTTPS. This ensures all communications between users and the platform are encrypted and authenticated, preserving data confidentiality and integrity during transmission. 

 

What is Security Testing & Risk Management? 

Penetration Testing and Vulnerability Management 

IPO Portal (HK) conducts annual third-party penetration testing to assess and strengthen the security of our platform and supporting infrastructure. These assessments are performed by independent security experts using industry-standard methodologies. 

 
All critical and high-risk findings are addressed immediately upon discovery. Medium vulnerabilities are tracked and resolved as part of our regular release cycles within the same calendar year. We document all findings and remediation steps to ensure full traceability and follow-through. Summary reports are available upon request under a non-disclosure agreement.

What is Backup Policy?

All databases on server are backup based on Business Continuity Plan.   

These backups require no manual intervention and are automatically managed, monitored, and retained. 

 

What are IPO Portal (HK) Incident Response Plan?

 

Disaster Recovery at IPO Portal (HK) 

At IPO Portal (HK), we are committed to ensuring the continuity and security of your operations. Our comprehensive Disaster Recovery (DR) Plan is designed to minimize downtime and data loss in the event of an unplanned incident, enabling rapid restoration of services. 

Disaster Recovery Plan 

Our DR Plan outlines well-defined procedures for recovering critical systems and data. Two key metrics guide our response: 

  • Recovery Time Objective (RTO): The maximum acceptable downtime for systems, applications, or networks.
  • Recovery Point Objective (RPO): The maximum acceptable period of data loss during an incident.

The DR scope includes restoration of both web server and database, ensuring end-to-end service continuity. 


 We’re committed to maintaining your trust through transparency and robust security practices. If you have any questions or need further assistance, please raise a ticket, and our support team will respond as soon as possible. 

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